Terms and Conditions
Overview
What or Who is Svesnart?
Svesnart is a creative online store specializing in custom printed and embroidered products, including clothing, accessories, and home & living items.
We operate using print-on-demand services, which means each product is made especially for you, only after an order is placed. All items are printed, embroidered, and fulfilled by our trusted partner, Printful, and shipped directly from their facilities.
At its heart, Svesnart is about design and experience, not mass production. The brand was born from a vision to merge the peace of meditation with the creativity of drawing. Every design is hand-drawn, created through meditative drawing practices, where the artist channels calm, focus, and inner stillness into the artwork.
This unique process results in art that radiates peaceful energy and emotionally resonates with the viewer. We are deeply passionate about bringing this form of art into everyday fashion and home life, delivering more than just a product — but a feeling, a lifestyle, and an experience.
Because we are design-focused, we work with a print-on-demand dropshipper to handle the manufacturing and fulfillment. This allows us to focus on what we do best: creating meaningful, soulful designs that speak to your inner peace and personal style.
Is Svesnart a legit Company?
Svesnart operates as a part of AMD IT Consulting LTD, a registered company. While Svesnart functions as an individual brand focused on design and creativity, all business operations are conducted under the legal and administrative structure of AMD IT Consulting LTD.
Who is the Customer?
A customer is anyone who accesses our store, browses our products, and places an order through our website. By confirming a purchase, the customer agrees to our Terms and Conditions and provides accurate billing, shipping, and payment information to complete the order process.
What is Print on Demand?
Print on Demand (POD) is a fulfillment method where products are created only after an order is placed. Rather than keeping inventory, items are printed, embroidered, or customized individually and shipped directly to the customer. This process reduces waste, supports custom-made creativity, and allows for unique, made-to-order experiences.
Orders
Order Placement
An order is considered successfully placed once the customer completes the payment on the checkout page. This confirmation indicates acceptance of these Terms and Conditions and initiates the processing of the order.
Order Handling
Orders are typically handled within 1–2 business days. However, depending on the size and complexity of the order (e.g., number of items or design variety), handling time may take up to 5 business days. We strive to begin production as quickly as possible to ensure a smooth and timely delivery process.
Payment methods
We accept credit and debit cards, as well as Google Pay and Apple Pay for your convenience.
All payments are processed through a secure and encrypted payment system, ensuring that your personal and financial information is fully protected at all times.
How are your products made?
We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at [email protected]
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at [email protected] within a week with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
Delivery
When will I get my order?
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
- USA: 3–4 busin
- ess days
- Europe: 6–8 business days
- Australia: 2–14 business days
- Japan: 4–8 business days
- International: 10–21 business days
Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide!
Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.